June 8th, 2022 by admin
Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits.
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Tags: business, Cloud, communications, customer service, data
Posted in: Solutions
April 18th, 2022 by admin
In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...
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Tags: collaboration, communications, telecommunications, unified communications
Posted in: Solutions
March 22nd, 2022 by admin
Everything we do these days is recorded digitally, and based on how you utilize it; this information may be used for your benefit or destructive purposes. There might not be a clear line at times as there is a lot of overlap to draw on when...
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Tags: Cybersecurity, data, network, protection
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
August 16th, 2021 by admin
Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....
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Tags: collaboration, communications, NEC Univerge, remote work
Posted in: Solutions
June 17th, 2021 by admin
Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...
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Tags: cloud solutions, contact center, NEC Univerge, remote work
Posted in: Solutions
March 22nd, 2021 by admin
As the vaccine rollouts continue, and daily life is slowly returning to normal; you have to decide how you will structure your workforce. Are you going to keep your employees remote, bring them back into the office full-time, or use a hybrid approach?...
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Tags: cloud solutions, Cloud, solutions
Posted in: Solutions
February 18th, 2021 by admin
Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...
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Tags: business, cloud solutions, communications
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
November 20th, 2020 by admin
The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...
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Tags: business, communications, remote work, telecommunications
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
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Tags: business, cloud solutions, Cloud, communications, NEC Univerge, remote work, solutions, telecommunications
Posted in: Solutions
August 18th, 2020 by admin
The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, COVID-19, NEC Univerge, remote work, solutions, video conferencing
Posted in: Solutions
July 27th, 2020 by admin
The Coronavirus pandemic has forced the US to adapt to a new way of life, including most businesses working remotely. Companies needed to get home work stations set up so their employees could complete work-related tasks. The push to remote work...
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Tags: cloud solutions, COVID-19, Cybersecurity, remote work, solutions
Posted in: Solutions
July 5th, 2020 by admin
With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...
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Tags: cloud solutions, collaboration, communications, contact center, NEC Univerge, remote work
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
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Tags: business, Cloud, communications, COVID-19, customer service, remote work, solutions, telecommunications
Posted in: Solutions
May 4th, 2020 by admin
As COVID-19 spreads and forces businesses to close down all across America, the ones left open are finding themselves in a difficult position. They find themselves confronting one of two challenges. One is switching over to a remote workforce,...
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Tags: business, Cloud, communications, COVID-19, Cybersecurity, remote work, solutions
Posted in: Solutions
April 20th, 2020 by admin
More and more businesses are switching over to a remote workforce as the COVID-19 pandemic spreads. Many of them find themselves having to deal with new issues that come with this new type of work. The biggest of these problems they are trying to deal...
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Tags: remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
March 4th, 2020 by admin
Cyberattacks have become an all too common occurrence nowadays. The damage that can be caused to your business after an attack can be catastrophic. The potential to lose all of your data, as well as the negative impact on your company's reputation,...
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Tags: business, Cybersecurity, phishing, solutions
Posted in: Solutions
January 23rd, 2020 by admin
DTC prides itself on providing communications solutions to the Southern California region. Whether your company is a small business or a large corporation, we will find a solution that fits your business needs. We’d like to share a few projects...
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Tags: business, communications, solutions, Surveillance
Posted in: Solutions