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DTC Technology Articles

What You Should Know About Remote Working

September 7th, 2022 by admin

Happy businessman leaning back in chair with hands behind his head in home office setting.

Working remotely has become increasingly popular in recent years, and for good reason. It offers a number of advantages over traditional office work, including greater flexibility, increased productivity, and improved work-life balance....

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Posted in: Solutions

Voice Communications: Which Platform Is Best for You?

August 8th, 2022 by admin

A businesswoman using a headset to communicate with customers

Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want. Three types of voice communications are on-premise, cloud-based and...

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Posted in: Solutions

UCaaS, a Wise Choice for Every Company

April 18th, 2022 by admin

A person outstretching their hand towards the viewer, as a graphic of lines connected to dots projects out of their hand to symbolize unified communications.

In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...

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Posted in: Solutions

How to Lead a Remote Workforce Effectively

February 16th, 2022 by admin

A woman wearing a red and white striped top talking on the phone, and using a laptop while working remotely

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...

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Posted in: Solutions

NEC's UNIVERGE Blue Engage Provides Benefits for Your Business

September 7th, 2021 by admin

A woman using a laptop while talking on the phone, with her coworkers in the background

With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...

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Posted in: Solutions

Why We're the Perfect Communication Provider for Every Industry

January 25th, 2021 by admin

New York skyline with a graphic overlay that has multiple different icons on it

Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...

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Posted in: Solutions

Remote Work Is Here to Stay, Is Your Business Prepared?

November 20th, 2020 by admin

A man working from home using a laptop, cell phone and a headset

The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...

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Posted in: Solutions

UNIVERGE BLUE, a Cloud Phone System That Lets Your Business Adapt

September 14th, 2020 by admin

A display of a global with dots connected by lines in the foreground over a smartphone held in one hand

To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...

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Posted in: Solutions

Unified Communications Helps Businesses During COVID-19

May 26th, 2020 by admin

A hexagon made of wires hovering above a woman's hand

As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...

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Posted in: Solutions

Why Video Conferencing Is an Important Part of a Remote Workforce

April 20th, 2020 by admin

A man in a suit with glasses sitting at a table, video conferencing on his laptop with four other people

More and more businesses are switching over to a remote workforce as the COVID-19 pandemic spreads. Many of them find themselves having to deal with new issues that come with this new type of work. The biggest of these problems they are trying to deal...

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Posted in: Solutions