April 18th, 2022 by admin
In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...
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Tags: collaboration, communications, telecommunications, unified communications
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
November 20th, 2020 by admin
The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...
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Tags: business, communications, remote work, telecommunications
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
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Tags: business, cloud solutions, Cloud, communications, NEC Univerge, remote work, solutions, telecommunications
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
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Tags: business, Cloud, communications, COVID-19, customer service, remote work, solutions, telecommunications
Posted in: Solutions
April 20th, 2020 by admin
More and more businesses are switching over to a remote workforce as the COVID-19 pandemic spreads. Many of them find themselves having to deal with new issues that come with this new type of work. The biggest of these problems they are trying to deal...
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Tags: remote work, solutions, telecommunications, video conferencing
Posted in: Solutions