DTC logo

DTC Technology Articles

The Benefits of Backup as a Service

December 21st, 2022 by admin

A woman using a laptop in a server room

Backup as a Service (BaaS) offers numerous benefits to businesses looking for a reliable and secure way to store their data. Security: BaaS solutions provide robust protection of your critical data, with encryption protocols and other security measures...

Read Full Story »

Posted in: Solutions

The Ultimate Guide to Choosing Contact Center Solutions

December 9th, 2022 by admin

A headset resting on a keyboard

Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...

Read Full Story »

Posted in: Solutions

Protect Your Company with DTC's Cybersecurity Solutions

November 29th, 2022 by admin

A blue digital shield blocking red hacking attempts. Cyber security concept.

The field of cybersecurity is growing at an exponential rate. The world is quickly moving towards a digital society, and this has created a lot of pressure on both the public and private sectors to address cybersecurity issues. This has led to the creation...

Read Full Story »

Posted in: Solutions

How Unified Communications Benefit Remote Workers and Businesses

November 8th, 2022 by admin

Co-workers using VoIP headsets with a laptop

When it comes to workplace communications, more and more businesses are turning to unified communications (UC) solutions. UC integrates all forms of communication into a single platform, making it easier for employees to connect with each other...

Read Full Story »

Posted in: Solutions

The Benefits of Unified Communications as a Service (UCaaS)

October 28th, 2022 by admin

A business woman using a headset and a laptop to communicate with co-workers

UCaaS stands for Unified Communications as a Service. It is a cloud-based communication service that unifies various forms of communication, such as voice, video, and instant messaging, into a single platform. This unification makes it much easier...

Read Full Story »

Posted in: Solutions

Do You Really Need to Invest in Cyber Security Services?

October 21st, 2022 by admin

A man touching a white lock with a threat level security graphic overlaid

If you're a startup, small or medium-sized business, you might have a preconceived notion that 'who on earth would attack my business?' Well, most SMBs think that, but research paints a different picture. According to research findings: More...

Read Full Story »

Posted in: Solutions

What You Should Know About Remote Working

September 7th, 2022 by admin

Happy businessman leaning back in chair with hands behind his head in home office setting.

Working remotely has become increasingly popular in recent years, and for good reason. It offers a number of advantages over traditional office work, including greater flexibility, increased productivity, and improved work-life balance....

Read Full Story »

Posted in: Solutions

Voice Communications: Which Platform Is Best for You?

August 8th, 2022 by admin

A businesswoman using a headset to communicate with customers

Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want. Three types of voice communications are on-premise, cloud-based and...

Read Full Story »

Posted in: Solutions

DTC – Your Company for Getting the Best Structured Cabling Set-Up

July 11th, 2022 by admin

Blue cables in control panel system server rack.

If you are someone who plans to get a cable set up done in your new office, then we are sure that you might have come across the word 'structured cabling' at least once. This particular term is the buzzword in the cabling...

Read Full Story »

Posted in: Solutions

Move Your Data Center to the Cloud for More Robust and Power Efficient Interactions

June 8th, 2022 by admin

Contact center representative wearing a headset smiles into camera.

Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits. ...

Read Full Story »

Posted in: Solutions

UCaaS, a Wise Choice for Every Company

April 18th, 2022 by admin

A person outstretching their hand towards the viewer, as a graphic of lines connected to dots projects out of their hand to symbolize unified communications.

In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...

Read Full Story »

Posted in: Solutions

Pros and Cons of Cyber Security

March 22nd, 2022 by admin

Business team seated around conference table with futuristic padlock graphic overlaid on image

Everything we do these days is recorded digitally, and based on how you utilize it; this information may be used for your benefit or destructive purposes. There might not be a clear line at times as there is a lot of overlap to draw on when...

Read Full Story »

Posted in: Solutions

How to Lead a Remote Workforce Effectively

February 16th, 2022 by admin

A woman wearing a red and white striped top talking on the phone, and using a laptop while working remotely

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...

Read Full Story »

Posted in: Solutions