Testimonials
The DTC Team is great to work with. Thank you!
Clinical Research / Healthcare, Downey, CA
We love working with Sean.
Clinical Research / Healthcare, Downey, CA
Mary, Denis and Joe are always amazing. I'm very happy to have them support our hospital in a lot ways that keep us running.
Healthcare / Hospital, Lancaster, CA
Joe is amazing.... thank you.
Healthcare / Hospital, Lancaster, CA
I sent in my NEC DTL phone and it was promptly received, repaired and sent back in good packaging and professionally packed up and returned. And it was working after testing. Thanks.
Printing / Publishing, Los Angeles, CA
Yes my NEC DTL phone was repaired in a swift manner and I got it back and professionally packaged up. The Reps were easily reached and answered my email right away. Thanks.
Printing / Publishing, Los Angeles, CA
DTC service is routinely fast, efficient and friendly. Michelle is very responsive and helpful. Mike Regan gives great service and we enjoy working with him.
Printing / Publishing, Los Angeles, CA
Ian is amazing. Thanks to the DTC team for all.
Education, Beverly Hills, CA
Some of the friendliest, kindest, efficient, and effective people with whom I've ever had the pleasure to work. Thank you always.
Education, Beverly Hills, CA
Excellent customer service. The tech followed up every day to make sure the problem was resolved.
Legal Services, Brea, CA
Very happy with the customer service rep and tech.
Legal Services, Brea, CA
Cesar, my DTC Support tech did an excellent job walking me through the steps to set up our new employee.
Legal Services, Brea, CA
Very pleased with the work Mike and Marvin did for our campus! They were friendly, efficient, and polite! Really appreciate all the work they put in!
Religious Organization, Pacific Palisades, CA
Joe Regan is an excellent engineer and very professional.
Healthcare, Cerritos, CA
Greatly appreciate Joe Regans professionalism and expertise.
Healthcare, Cerritos, CA
Robert was very accommodating and helped me get the phone line set up quickly.
Nonprofit, Los Angeles, CA
Great service.
Nonprofit, Los Angeles, CA
There was not escalation needed. Support rep who answered the call, corrected the issue quickly.
Nonprofit, Los Angeles, CA
DTC provided good service. Cesar Rosales, Mary Olson, Michelle Frost and the rest of the DTC team are always a pleasure to work with on projects and service calls.
Nonprofit / Social Services, Los Angeles, CA
Always very professional. Always provides incredible service.
Government, Monterey Park, CA
Outstanding service and great response time. Thank you.
Government, Santa Barbara, CA
Outstanding service and help with issue that was explained properly. I have a proper procedure that can be replicated by other staff in case of emergency. It is great piece of mind that I can rely on DTC to receive consistent help and resolutions in a timely manner. Thank you!
Government, Santa Barbara, CA
Thank you very much, for the quick and very informative help. Was able to learn more than the original question, and very happy with the explanations and pointed to the right places to gather more information for future reference.
Government, Santa Barbara, CA
Outstanding prompt service and resolution, especially on a non-standard work day (Weekend). I am glad that we have the service contract and great relationship with DTC. Thank you very much for all your time and help. I am grateful to DTC for their unparalleled knowledge, and expert support, they go above and beyond!
Government, Santa Barbara, CA
Very kind, professional and prompt response.
Government, Santa Barbara, CA
Thank you for your continued unparalleled courtesy, knowledge and wisdom in support of our critical phone and voicemail systems for our city and constituents. Gratefully, Edger Benitez Sr. NEC Telephone & Voicemail Technician CITY OF SANTA BARBARA, PW - Facilities
Government, Santa Barbara, CA
Thank you for providing the best service and turn around for new/existing service. No other company can compete when it comes to your response time, both in person and over the phone as well as attention to client/customer needs and support. Thank you very much!
Government, Santa Barbara, CA
Amazing response to our core voicemail being down. DTC was able to quickly get the right personnel on their team and work to address our issue. Voicemail services restored in a timely manner that we only received one call about voicemail not working. Thank you very much!
Government, Santa Barbara, CA
Outstanding service and explanation of what was going on.
Government, Santa Barbara, CA
Thank you very much!
Government, Santa Barbara, CA
Very attentive to ensure the correct site and hardware are being addressed.
Government, Santa Barbara, CA
Thank you for your continued help and support!
Government, Santa Barbara, CA
Thank you, for your continued timely responses and solutions. Outstanding customer and technical support/service.
Government, Santa Barbara, CA
Everything went very smoothly and all DTC representatives from start to finish were very helpful, kind, and competent. Thank you.
Government, Santa Barbara, CA
It was handled so quickly and DTC support were great.
Government, South Pasadena, CA
I love all of the DTC's Technicians/Engineers. They are always helpful and able to explain issues in a way that even I can understand.
Government, Torrance, CA
During the entire time (7 years) I have worked with DTC, I have been given top notch service. They are responsive and knowledgeable. I have zero complaints.
Government, Torrance, CA
Entire staff that helped went above and beyond to answer our questions and find solutions to our problems. Time and time again they've proved to be so helpful and kind. Highly recommend to anyone looking for phone service.
Dental Practice, Los Angeles, CA
Best customer service always from Michelle! It's a pleasure having her take care of all our needs and promptly getting help for us. Robert has so much patience with us and very resourceful always.
Dental Practice, Los Angeles, CA
Michelle and Ian are always a pleasure to work with. Thank you both for the help. I appreciate the support.
Healthcare / Hospital, Los Angeles, CA
Great support, Thank you.
Hospitality / Hotel, Los Olivos, CA
Carlos is great!
Law Firm, Los Angeles, CA
Robert was great!
Law Firm, Los Angeles, CA
Cesar is great!
Law Firm, Los Angeles, CA
Appreciate the patience and care that reps go into to ensure we are presented with several options/solutions to our needs.
Healthcare / Hospital, Los Angeles, CA
Robert always does great work for us. Very professional and helpful!
Education, Porterville, CA
Robert is a fantastic technician and support representative. I always appreciate the extra effort & attention he gives my district!
Education, Porterville, CA
Good Job Michelle and Ivan.
Healthcare / Hospital, Pasadena, CA
Thank you DTC for always taking such amazing care of us. Thank you Michelle for all you do along with the rest of the team :)
Private Club / Hospitality, Santa Monica, CA
Ian is the man always there and resolved the issue fast and efficiently. Thank you Michelle and the whole Team for truly the best customer service anyone could ask for.
Private Club / Hospitality, Santa Monica, CA
Michelle and the whole team are amazing!!!!!!! Thank you DTC Support for all you do for the Jonathan Club.
Private Club / Hospitality, Santa Monica, CA
Thank you DTC Team for your superhero support and super fast response.
Private Club / Hospitality, Santa Monica, CA
David from DTC Tech is always a super hero. Thank you to the whole team for always going above and beyond and being there for us.
Private Club / Hospitality, Santa Monica, CA
THANK YOU DTC Support Team for all your help getting this issue resolved.
Private Club / Hospitality, Santa Monica, CA
Thank you Super Ian and Michelle for your great customer service and always being there to support us.
Private Club / Hospitality, Santa Monica, CA
Michelle and the rest of the Team Are awesome.
Private Club / Hospitality, Los Angeles, CA
Techs are superstars. Wanted to thank DTC for always supporting and getting everything fixed right away.
Private Club / Hospitality, Los Angeles, CA
Thank you DTC for being super heros and saving the day. Thank you Michelle, Joe, David for all you do for the Jonathan Club.
Private Club / Hospitality, Los Angeles, CA
Great Job with this call.
Private Club / Hospitality, Los Angeles, CA
Thank you, Ivan and Michelle, the entire team for the Amazing support.
Private Club / Hospitality, Los Angeles, CA
Mike Regan is awesome!
Food Distribution, Santa Barbara, CA
Cesar was fantastic.
Food Distribution, Santa Barbara, CA
Amazing customer service.
Retail / Hardware, Los Angeles, CA
Michelle and Ceasar always give us 100% great service.
Retail / Hardware, Los Angeles, CA
Always a pleasure speaking with Michelle and Ceasar. Great customer service. Thank you for your service.
Retail / Hardware, Los Angeles, CA
Cesar was great, he has vast knowledge of the hardware and programming. Very friendly too.
Telecommunications, Burbank, CA
The Engineer was very knowledgeable and was able to help me in a prompt manner.
Commercial, Los Angeles, CA
Michelle Frost is amazing. Thanks to Cesar and Ivan, they come through.
Education, Manhattan Beach, CA
DTC has continuously provided top-notch service for all of our telecommunication needs.
Education, Manhattan Beach, CA
Michelle and Cesar are a great team.
Education, Manhattan Beach, CA
Cesar is the best as always.
Education, Manhattan Beach, CA
Michelle and Cesar are the BEST!!!
Education, Manhattan Beach, CA
I contacted Doug Perry directly and he took care of my order.
Financial Services / Credit Union, Merced, CA
Ivan always does an amazing job. He is always prompt, helpful, and friendly going above and beyond in a lot of cases to not only answer my question, but to show me where to get the answer in the future.
Security / Alarm Monitoring Services, Lake Forest, CA
I love everyone at DTC. You guys are the best! Thanks for being there for us.
Hospitality / Hotel, Santa Monica, CA
Great assistance as always!
Healthcare / Hospital, Los Angeles, CA
Dave Abbey is always very friendly and efficient with the solutions to any issue. Thank you!
Healthcare / Hospital, Los Angeles, CA
Excellent service, 100% satisfied.
Healthcare / Hospital, Los Angeles, CA
VERY FRIENDLY & HELPFUL. Special thank you to Michelle & Robert!!!
Healthcare / Medical Group, Glendale, CA
Very responsive.
Electronics Manufacturing, Costa Mesa, CA
Always a fast response, if they cannot fix remotely, they will arrive quickly.
Electronics Manufacturing, Costa Mesa, CA
Michelle and Cesar were the best!
Beverage Distribution, Oxnard, CA
I don't have a lot of contact short of emails from support but they are always responsive and notify me of status. Very satisfied.
Education, Yorba Linda, CA
Michelle and DTC handled this request perfectly. Having DTC onsite to assist us in the cutover with the new carrier was very helpful and a necessity. Thank you.
Religious / Community, Irvine, CA
Caesar (the DTC technician) was prompt, courteous and quick at resolving our problems.
Religious / Community, Irvine, CA
5 stars - immediate and accurate support. Thank you!
Religious / Community, Irvine, CA
Everyone was great! From Dennis all the way across to Ivan and Michelle. I really appreciate all the support.
Convention / Event Services, Los Angeles, CA
Thank you DTC!!
Convention / Event Services, Los Angeles, CA
Once again, many thanks to the DTC team for coming to the rescue. Especially to Denis Underwood for his technical skills and his leadership walking Matt though the whole process of restoring the UM8700 voicemail.
Convention / Event Services, Los Angeles, CA
I fill so good and relieved that I can count on DTC when I need them for anything. It's good to know that I can count the whole DTC team, sales, engineering and customer service. Thank you, DTC!
Convention / Event Services, Los Angeles, CA
Everyone is always friendly, efficient and the work gets completed properly with notice to me.
Sports Organization, Los Angeles, CA
Robert Rodriguez is always exceptional and there is never a question that the issue will be resolved.
Sports Organization, Los Angeles, CA
Ceasar is very knowledgeable when it comes to our phone system, he always does a great job!
Religious Organization, Los Angeles, CA
Thank you for your assistance and support!
Financial Services, Los Angeles, CA
I have always received great and prompt service. Thank you, Luz.
Financial Services, Los Angeles, CA
David is great every time he comes to our property. Our issues are handled and customer service is excellent.
Hospitality / Hotel, Pasadena, CA
The Technician was outstanding. He understood the scene and did his best to help make sure we could maintain the solution as long as possible.
Nonprofit Organization, Glendale, CA
Thank you Robert Rodriguez!! We really appreciate your help getting our VOIP services up and running! I look forward to working with you again. The Tri-Dam Project PACCTS Team.
Utilities / Water Management, Strawberry, CA
Technician was very knowledgeable, and we got the services working perfect on the 1st try. Look forward in working with Ivan on any future projects.
Healthcare / Hospital, Montebello, CA
Ivan S. and Kevin C. helped us resolve our overhead paging issues when upgrading from NEC to Cisco. Thank you both for all your assistance. I would highly recommend DTC to others for their Telecommunications needs!
Healthcare / Hospital, Long Beach, CA
Dan F. is and always very responsive; great follow up and always follows through. I appreciate his help when needed, he may not always have the answer however he always takes care of our organization and ensures the issue is resolved. This is much appreciated; thank you for the support!
Healthcare / Hospital, Newport Beach, CA
Your all are awesome to work with and completed in a timely manner. Thanks for all your assistance like always. (your team ROCKS)
Healthcare, Cerritos, CA
Thank you, Michelle and team, for your amazing Customer service. And thank you Dave A. for your amazing Service and support as well.
Private Club / Hospitality, Los Angeles, CA
Robert R. was extremely helpful with removing the phone system from one office and reprogramming information into the main system. Don't know what we would do without him!
Healthcare / Medical Group, Los Angeles, CA
Best IT company in our 25 years of providing online services.
Nonprofit, Los Angeles, CA
to the whole DTC Team
Construction / Heavy Equipment, Medford, OR
I would like to thank Joe Regan for coming out. He is always extremely professional, detailed and prepared for next steps if required to get the job done correctly.
Healthcare / Hospital, Long Beach, CA
The phone rep was very friendly and listened well. Ian, the field tech was amazing, effective, and informative. This was my first experience with DTC and I could not have been more pleased. THANK YOU!
Education, Beverly Hills, CA
We have been DTC customer for 12 years and be extremely happy with the support we receive.
Sports Organization, Long Beach, CA
Digital Telecommunications Corporation Established in 1982 in Southern California.