September 2nd, 2024 by admin
In today's interconnected world, networks have become the lifeblood of modern businesses and organizations. From small startups to multinational corporations, effective network management is crucial for ensuring seamless communication, data flow,...
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Tags: business, communications, network
Posted in: Solutions
August 5th, 2024 by admin
In today's fast-paced business environment, effective communication and collaboration are crucial for success. Companies are constantly seeking ways to streamline their operations, enhance productivity, and provide a seamless experience for their...
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Tags: business, communications, unified communications
Posted in: Solutions
July 1st, 2024 by admin
Managing an in-house IT infrastructure can be a daunting task. The complexity of modern IT systems, the constant need for updates and maintenance, the shortage of skilled IT personnel, and the high costs of hiring and training IT staff pose significant...
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Tags: business, communications, IT services
Posted in: Solutions
May 4th, 2024 by admin
In today's fast-paced business world, providing exceptional customer service is crucial for success. One of the most effective tools for achieving this is a contact center, also known as a call center. A contact center is a centralized hub for managing...
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Tags: communications, contact center, customer service
Posted in: Solutions
April 1st, 2024 by admin
Streamlining your business operations is certainly possible with help desk services. Implementing automated ticketing systems, providing comprehensive training, and analyzing performance metrics, makes it possible for you to optimize resource utilization,...
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Tags: communications, help desk, solutions
Posted in: Solutions
February 1st, 2024 by admin
In the ever-evolving business communications landscape, staying ahead of the curve is crucial for success. One transformative solution that has gained prominence in recent years is Unified Communications as a Service (UCaaS). This innovative approach...
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Tags: business, communications, UCaaS
Posted in: Solutions
January 2nd, 2024 by admin
Business success heavily depends on the use of information technology. It improves efficiency, reduces cost, and brings several other benefits to the business. While having an in-house IT department was traditionally used as a measure to optimize...
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Tags: communications, IT services, management
Posted in: Solutions
September 18th, 2023 by admin
In an increasingly digital world, data is the lifeblood of businesses. The loss of critical data can have catastrophic consequences, ranging from financial losses to damage to a company's reputation. To mitigate these risks, organizations are turning...
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Tags: business, communications, data
Posted in: Solutions
August 21st, 2023 by admin
Effective communication lies at the heart of successful collaborations within businesses and organizations. As companies strive to enhance productivity, streamline operations, and foster innovation, the need for seamless and efficient communication...
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Tags: collaboration, communications, unified communications
Posted in: Solutions
July 3rd, 2023 by admin
In today's fast-paced and technologically driven business landscape, organizations across industries face the continuous challenge of optimizing their operations to stay competitive and meet evolving customer demands. A well-managed and...
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Tags: business, communications, IT services
Posted in: Solutions
June 1st, 2023 by admin
Hybrid phone solutions are gaining in popularity among businesses of all sizes. This type of communication system combines the best features of both traditional landline phones and internet-based VoIP technology, providing users with an...
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Tags: business, communications, telecommunications, unified communications
Posted in: Solutions
May 12th, 2023 by admin
A help desk is an information technology (IT) service that provides technical assistance and support to users of certain software, hardware, or other IT services. Help desks can be contacted either by phone, email, or webchat for immediate response...
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Tags: Cloud, communications, contact center, customer service, IT services, solutions, telecommunications
Posted in: Solutions
March 10th, 2023 by admin
Structured cabling is a type of cabling system used to provide communications services, such as voice and data networks, across many different types of buildings and facilities. Structured cabling systems typically consist of patch panels, cables, connectors,...
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Tags: communications, network, solutions, structured cabling
Posted in: Solutions
December 9th, 2022 by admin
Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...
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Tags: business, communications, contact center, customer service, solutions, telecommunications
Posted in: Solutions
August 8th, 2022 by admin
Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want.
Three types of voice communications are on-premise, cloud-based and...
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Tags: business, cloud solutions, Collaboration, communications, network, solutions, telecommunications, unified communications
Posted in: Solutions
June 8th, 2022 by admin
Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits.
...
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Tags: business, Cloud, communications, customer service, data
Posted in: Solutions
April 18th, 2022 by admin
In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...
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Tags: collaboration, communications, telecommunications, unified communications
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
August 16th, 2021 by admin
Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....
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Tags: collaboration, communications, NEC Univerge, remote work
Posted in: Solutions
February 18th, 2021 by admin
Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...
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Tags: business, cloud solutions, communications
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
November 20th, 2020 by admin
The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...
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Tags: business, communications, remote work, telecommunications
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
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Tags: business, cloud solutions, Cloud, communications, NEC Univerge, remote work, solutions, telecommunications
Posted in: Solutions
August 18th, 2020 by admin
The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, COVID-19, NEC Univerge, remote work, solutions, video conferencing
Posted in: Solutions
July 5th, 2020 by admin
With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...
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Tags: cloud solutions, collaboration, communications, contact center, NEC Univerge, remote work
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
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Tags: business, Cloud, communications, COVID-19, customer service, remote work, solutions, telecommunications
Posted in: Solutions
May 4th, 2020 by admin
As COVID-19 spreads and forces businesses to close down all across America, the ones left open are finding themselves in a difficult position. They find themselves confronting one of two challenges. One is switching over to a remote workforce,...
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Tags: business, Cloud, communications, COVID-19, Cybersecurity, remote work, solutions
Posted in: Solutions
January 23rd, 2020 by admin
DTC prides itself on providing communications solutions to the Southern California region. Whether your company is a small business or a large corporation, we will find a solution that fits your business needs. We’d like to share a few projects...
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Tags: business, communications, solutions, Surveillance
Posted in: Solutions
September 16th, 2019 by admin
DTC will consistently deliver the highest quality service to its customers, with respect and integrity. DTC will establish strong relationships with the intention of being a good business partner in promoting its customers' achievement of their own business...
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Tags: business, communications, customer service
Posted in: company