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Simplify Communications with UCaaS

February 1st, 2024 by admin

A group of three people on a conference video call with two other people

In the ever-evolving business communications landscape, staying ahead of the curve is crucial for success. One transformative solution that has gained prominence in recent years is Unified Communications as a Service (UCaaS). This innovative approach...

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Posted in: Solutions

Why Managed IT Services Are Essential for Any Company

January 2nd, 2024 by admin

A person on a phone attempting to fix the hardware of a computer

Business success heavily depends on the use of information technology. It improves efficiency, reduces cost, and brings several other benefits to the business. While having an in-house IT department was traditionally used as a measure to optimize...

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Posted in: Solutions

The Benefits of Backup-As-A-Service

September 18th, 2023 by admin

A person working on data storage hardware

In an increasingly digital world, data is the lifeblood of businesses. The loss of critical data can have catastrophic consequences, ranging from financial losses to damage to a company's reputation. To mitigate these risks, organizations are turning...

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Posted in: Solutions

Improve Collaboration with Unified Communications

August 21st, 2023 by admin

Learn how Unified Communications help improve collaboration

Effective communication lies at the heart of successful collaborations within businesses and organizations. As companies strive to enhance productivity, streamline operations, and foster innovation, the need for seamless and efficient communication...

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Posted in: Solutions

Streamline Operations with Managed IT Services

July 3rd, 2023 by admin

Learn how managed IT services can help streamline operations

In today's fast-paced and technologically driven business landscape, organizations across industries face the continuous challenge of optimizing their operations to stay competitive and meet evolving customer demands. A well-managed and...

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Posted in: Solutions

The Benefits of Hybrid Phone Solutions

June 1st, 2023 by admin

Learn all about why you should be using hybrid phone solutions

Hybrid phone solutions are gaining in popularity among businesses of all sizes. This type of communication system combines the best features of both traditional landline phones and internet-based VoIP technology, providing users with an...

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Posted in: Solutions

How Does a Help Desk Improves Customer Service?

May 12th, 2023 by admin

Help desk employees using headsets and computers to assist customers

A help desk is an information technology (IT) service that provides technical assistance and support to users of certain software, hardware, or other IT services. Help desks can be contacted either by phone, email, or webchat for immediate response...

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Posted in: Solutions

The Benefits of Structured Cabling

March 10th, 2023 by admin

A structured cabling system in a ceiling

Structured cabling is a type of cabling system used to provide communications services, such as voice and data networks, across many different types of buildings and facilities. Structured cabling systems typically consist of patch panels, cables, connectors,...

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Posted in: Solutions

The Ultimate Guide to Choosing Contact Center Solutions

December 9th, 2022 by admin

A headset resting on a keyboard

Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...

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Posted in: Solutions

Voice Communications: Which Platform Is Best for You?

August 8th, 2022 by admin

A businesswoman using a headset to communicate with customers

Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want. Three types of voice communications are on-premise, cloud-based and...

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Posted in: Solutions

Move Your Data Center to the Cloud for More Robust and Power Efficient Interactions

June 8th, 2022 by admin

Contact center representative wearing a headset smiles into camera.

Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits. ...

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Posted in: Solutions

UCaaS, a Wise Choice for Every Company

April 18th, 2022 by admin

A person outstretching their hand towards the viewer, as a graphic of lines connected to dots projects out of their hand to symbolize unified communications.

In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...

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Posted in: Solutions

How to Lead a Remote Workforce Effectively

February 16th, 2022 by admin

A woman wearing a red and white striped top talking on the phone, and using a laptop while working remotely

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...

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Posted in: Solutions

NEC's UNIVERGE Blue Engage Provides Benefits for Your Business

September 7th, 2021 by admin

A woman using a laptop while talking on the phone, with her coworkers in the background

With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...

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Posted in: Solutions

How NEC's UNIVERGE SV9500 Communications Solution Can Help Your Business Adapt to the Changing Work Culture

August 16th, 2021 by admin

 A man in a suit  leaning over to use a laptop and tablets, while they are connected by a holographic display showing a sphere

Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....

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Posted in: Solutions

Providing Communication Solutions for the Healthcare Industry

February 18th, 2021 by admin

A group of doctors talking while using a tablet

Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...

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Posted in: Solutions

Why We're the Perfect Communication Provider for Every Industry

January 25th, 2021 by admin

New York skyline with a graphic overlay that has multiple different icons on it

Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...

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Posted in: Solutions

Remote Work Is Here to Stay, Is Your Business Prepared?

November 20th, 2020 by admin

A man working from home using a laptop, cell phone and a headset

The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...

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Posted in: Solutions

UNIVERGE BLUE, a Cloud Phone System That Lets Your Business Adapt

September 14th, 2020 by admin

A display of a global with dots connected by lines in the foreground over a smartphone held in one hand

To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...

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Posted in: Solutions

DTC Provides Solutions for Businesses through COVID-19 Pandemic

August 18th, 2020 by admin

A man working from home in front of his computer while talking on the phone

The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...

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Posted in: Solutions

DTC Provides Cloud Communications to Empower Remote Workforce

July 5th, 2020 by admin

A man working from home using a headset and writing in a notepad

With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...

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Posted in: Solutions

Unified Communications Helps Businesses During COVID-19

May 26th, 2020 by admin

A hexagon made of wires hovering above a woman's hand

As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...

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Posted in: Solutions

DTC is Here to Help Your Business

May 4th, 2020 by admin

A man in a suit extending his hand out and touching a holographic display of the world with graphs and data floating around it

As COVID-19 spreads and forces businesses to close down all across America, the ones left open are finding themselves in a difficult position. They find themselves confronting one of two challenges. One is switching over to a remote workforce,...

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Posted in: Solutions

DTC Provides Phone and Surveillance Solutions for Southern California

January 23rd, 2020 by admin

Two businessmen shaking hands with buildings in the background

DTC prides itself on providing communications solutions to the Southern California region. Whether your company is a small business or a large corporation, we will find a solution that fits your business needs. We’d like to share a few projects...

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Posted in: Solutions

DTC Mission & Values

September 16th, 2019 by admin

Hand Outstretched for Handshake, Business Partnership/Customer Service Concept

DTC will consistently deliver the highest quality service to its customers, with respect and integrity. DTC will establish strong relationships with the intention of being a good business partner in promoting its customers' achievement of their own business...

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