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UCaaS, a Wise Choice for Every Company

April 18th, 2022 by admin

A person outstrechting their hand towards the viwer, as a graphic of lines connected to dots projects out of their hand to symbolize unified communications.

In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...

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Posted in: Solutions

Pros and Cons of Cyber Security

March 22nd, 2022 by admin

Business team seated around conference table with futuristic padlock graphic overlayed on image.

Everything we do these days is recorded digitally, and based on how you utilize it; this information may be used for your benefit or destructive purposes. There might not be a clear line at times as there is a lot of overlap to draw on when...

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Posted in: Solutions

How to Lead a Remote Workforce Effectively

February 16th, 2022 by admin

A woman wearing a red and white striped top talking on the phone, and using a laptop while working remotely

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...

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Posted in: Solutions

NEC's UNIVERGE Blue Engage Provides Benefits for Your Business

September 7th, 2021 by admin

A woman using a laptop while talking on the phone, with her coworkers in the background

With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...

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Posted in: Solutions

How NEC's UNIVERGE SV9500 Communications Solution Can Help Your Business Adapt to the Changing Work Culture

August 16th, 2021 by admin

 A man in a suit  leaning over to use a laptop and tablets, while they are connected by a holographic display showing a sphere

Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....

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Posted in: Solutions

How the NEC UNIVERGE BLUE ENGAGE Can Improve Your Call Center

June 17th, 2021 by admin

A smiling women sitting in an office chair wearing a headset, with her office out of focus in the background

Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...

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Posted in: Solutions

Support Your Workforce with Cloud Phone Systems

March 22nd, 2021 by admin

A silver cloud with computers, and servers connected to it

As the vaccine rollouts continue, and daily life is slowly returning to normal; you have to decide how you will structure your workforce. Are you going to keep your employees remote, bring them back into the office full-time, or use a hybrid approach?...

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Posted in: Solutions

Providing Communication Solutions for the Healthcare Industry

February 18th, 2021 by admin

A group of doctors talking while using a tablet

Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...

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Posted in: Solutions

Why We're the Perfect Communication Provider for Every Industry

January 25th, 2021 by admin

New York skyline with a graphic overlay that has multiple different icons on it

Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...

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Posted in: Solutions

Remote Work Is Here to Stay, Is Your Business Prepared?

November 20th, 2020 by admin

A man working from home using a laptop, cell phone and a headset

The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...

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Posted in: Solutions