April 18th, 2022 by admin
In recent years, the world of telecoms has evolved profoundly, and the cloud has become essential for companies. Today's professionals have more innovative solutions for communicating and working, and UCaaS is one of them. It is experiencing a worldwide...
Posted in: Solutions
March 22nd, 2022 by admin
Everything we do these days is recorded digitally, and based on how you utilize it; this information may be used for your benefit or destructive purposes. There might not be a clear line at times as there is a lot of overlap to draw on when...
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
Posted in: Solutions
August 16th, 2021 by admin
Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....
Posted in: Solutions
June 17th, 2021 by admin
Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...
Posted in: Solutions
March 22nd, 2021 by admin
As the vaccine rollouts continue, and daily life is slowly returning to normal; you have to decide how you will structure your workforce. Are you going to keep your employees remote, bring them back into the office full-time, or use a hybrid approach?...
Posted in: Solutions
February 18th, 2021 by admin
Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
Posted in: Solutions
November 20th, 2020 by admin
The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...
Posted in: Solutions