September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
August 16th, 2021 by admin
Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....
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Tags: collaboration, communications, NEC Univerge, remote work
Posted in: Solutions
June 17th, 2021 by admin
Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...
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Tags: cloud solutions, contact center, NEC Univerge, remote work
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
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Tags: business, cloud solutions, Cloud, communications, NEC Univerge, remote work, solutions, telecommunications
Posted in: Solutions
August 18th, 2020 by admin
The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, COVID-19, NEC Univerge, remote work, solutions, video conferencing
Posted in: Solutions
July 5th, 2020 by admin
With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...
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Tags: cloud solutions, collaboration, communications, contact center, NEC Univerge, remote work
Posted in: Solutions