October 1st, 2024 by admin
In today's fast-paced digital world, efficient IT support is crucial for businesses of all sizes. Downtime and technical issues can lead to costly delays, decreased productivity, and frustrated employees and customers. That's where Help Desk by DTC...
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Tags: business, contact center, help desk
Posted in: Solutions
September 2nd, 2024 by admin
In today's interconnected world, networks have become the lifeblood of modern businesses and organizations. From small startups to multinational corporations, effective network management is crucial for ensuring seamless communication, data flow,...
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Tags: business, communications, network
Posted in: Solutions
August 5th, 2024 by admin
In today's fast-paced business environment, effective communication and collaboration are crucial for success. Companies are constantly seeking ways to streamline their operations, enhance productivity, and provide a seamless experience for their...
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Tags: business, communications, unified communications
Posted in: Solutions
July 1st, 2024 by admin
Managing an in-house IT infrastructure can be a daunting task. The complexity of modern IT systems, the constant need for updates and maintenance, the shortage of skilled IT personnel, and the high costs of hiring and training IT staff pose significant...
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Tags: business, communications, IT services
Posted in: Solutions
March 1st, 2024 by admin
In the digital era, where data is the lifeblood of businesses and individuals alike, the importance of reliable and efficient data management cannot be overstated.
Imagine a scenario where your critical business data, customer information,...
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Tags: business, protection, security
Posted in: Solutions
February 1st, 2024 by admin
In the ever-evolving business communications landscape, staying ahead of the curve is crucial for success. One transformative solution that has gained prominence in recent years is Unified Communications as a Service (UCaaS). This innovative approach...
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Tags: business, communications, UCaaS
Posted in: Solutions
December 1st, 2023 by admin
In today's interconnected world, cybersecurity has become a paramount concern for businesses of all sizes and industries.
The threat landscape continues to evolve, with cyberattacks growing in sophistication and frequency. To safeguard sensitive...
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Tags: business, Cybersecurity, network security
Posted in: security
November 2nd, 2023 by admin
In a world where businesses are fighting to be the best, efficiency and seamless operations are critical to success. By managing these two things, you can focus on making improvements rather than spending time dealing with routine work.
Help...
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Tags: business, help desk, protection
Posted in: Solutions
October 3rd, 2023 by admin
The effectiveness of your network management system directly influences your employees' efficiency. It has a major role in shaping your business's overall strength.
In contrast, an inefficient network management system can result in security...
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Tags: business, data, network
Posted in: Solutions
September 18th, 2023 by admin
In an increasingly digital world, data is the lifeblood of businesses. The loss of critical data can have catastrophic consequences, ranging from financial losses to damage to a company's reputation. To mitigate these risks, organizations are turning...
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Tags: business, communications, data
Posted in: Solutions
September 1st, 2023 by admin
In the digital age, where technology drives nearly every facet of business operations, there's no way to overstate the significance of cybersecurity.
Organizations increasingly rely on digital platforms for everything - data storage, communication...
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Tags: business, Cybersecurity, protection
Posted in: security
August 2nd, 2023 by admin
Organizations across various industries constantly seek ways to enhance their operational efficiency, deliver exceptional customer experiences, and drive growth in today's business landscape. One crucial area where companies can significantly improve...
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Tags: business, contact center, solutions
Posted in: Solutions
July 17th, 2023 by admin
In today's interconnected world, where businesses heavily rely on technology for their operations, the security of digital assets has become a paramount concern. Cyber-attacks and data breaches are not only increasing in frequency but...
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Tags: business, security, solutions
Posted in: security
July 3rd, 2023 by admin
In today's fast-paced and technologically driven business landscape, organizations across industries face the continuous challenge of optimizing their operations to stay competitive and meet evolving customer demands. A well-managed and...
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Tags: business, communications, IT services
Posted in: Solutions
June 16th, 2023 by admin
Streamlining disaster recovery is an essential component of any business's IT strategy. A business can be better prepared to respond to disruptive events such as natural disasters, cyber-attacks, or system failures by ensuring that the right processes...
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Tags: business, IT services, solutions
Posted in: Solutions
June 1st, 2023 by admin
Hybrid phone solutions are gaining in popularity among businesses of all sizes. This type of communication system combines the best features of both traditional landline phones and internet-based VoIP technology, providing users with an...
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Tags: business, communications, telecommunications, unified communications
Posted in: Solutions
April 5th, 2023 by admin
A contact center is a centralized office that organizations use to manage all customer interactions. This includes phone calls, emails, web chats, and other communication channels. Contact centers are staffed with agents who help customers find solutions...
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Tags: business, contact center, customer service
Posted in: Solutions
February 10th, 2023 by admin
IT Management is the process of managing the resources and infrastructure needed to support the information technology needs of an organization. It involves planning, organizing, controlling, and optimizing IT resources to ensure they are used effectively...
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Tags: business, data, IT services, management, network, solutions
Posted in: Solutions
January 25th, 2023 by admin
Contact centers are customer service organizations that provide support and assistance through multiple channels, such as telephone, web, email, or live chat. The purpose of contact centers is to enable customers to have their needs met quickly and...
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Tags: business, cloud solutions, Cloud, contact center, IT services, solutions, telecommunications, unified communications
Posted in: Solutions
December 9th, 2022 by admin
Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...
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Tags: business, communications, contact center, customer service, solutions, telecommunications
Posted in: Solutions
November 29th, 2022 by admin
The field of cybersecurity is growing at an exponential rate. The world is quickly moving towards a digital society, and this has created a lot of pressure on both the public and private sectors to address cybersecurity issues. This has led to the creation...
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Tags: business, Cybersecurity, data, phishing, protection, solutions
Posted in: Solutions
November 8th, 2022 by admin
When it comes to workplace communications, more and more businesses are turning to unified communications (UC) solutions. UC integrates all forms of communication into a single platform, making it easier for employees to connect with each other...
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Tags: business, collaboration, remote work, unified communications
Posted in: Solutions
August 8th, 2022 by admin
Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want.
Three types of voice communications are on-premise, cloud-based and...
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Tags: business, cloud solutions, Collaboration, communications, network, solutions, telecommunications, unified communications
Posted in: Solutions
June 8th, 2022 by admin
Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits.
...
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Tags: business, Cloud, communications, customer service, data
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
February 18th, 2021 by admin
Communication plays a vital role in the success of any business. When healthcare is involved, communication is critical to patients' well-being and the community as a whole. At DTC, we understand the value of communication in healthcare, and our solutions...
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Tags: business, cloud solutions, communications
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, remote work, solutions, telecommunications, video conferencing
Posted in: Solutions
November 20th, 2020 by admin
The COVID-19 pandemic sped up an already growing trend of working from home. Businesses realize that if their employees have the right tools to communicate and collaborate effectively, then the square footage of the business office can be reduced drastically,...
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Tags: business, communications, remote work, telecommunications
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
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Tags: business, cloud solutions, Cloud, communications, NEC Univerge, remote work, solutions, telecommunications
Posted in: Solutions
August 18th, 2020 by admin
The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, COVID-19, NEC Univerge, remote work, solutions, video conferencing
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
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Tags: business, Cloud, communications, COVID-19, customer service, remote work, solutions, telecommunications
Posted in: Solutions
May 4th, 2020 by admin
As COVID-19 spreads and forces businesses to close down all across America, the ones left open are finding themselves in a difficult position. They find themselves confronting one of two challenges. One is switching over to a remote workforce,...
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Tags: business, Cloud, communications, COVID-19, Cybersecurity, remote work, solutions
Posted in: Solutions
March 4th, 2020 by admin
Cyberattacks have become an all too common occurrence nowadays. The damage that can be caused to your business after an attack can be catastrophic. The potential to lose all of your data, as well as the negative impact on your company's reputation,...
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Tags: business, Cybersecurity, phishing, solutions
Posted in: Solutions
January 23rd, 2020 by admin
DTC prides itself on providing communications solutions to the Southern California region. Whether your company is a small business or a large corporation, we will find a solution that fits your business needs. We’d like to share a few projects...
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Tags: business, communications, solutions, Surveillance
Posted in: Solutions
November 21st, 2019 by admin
No business is safe from a cyber threat. Many small business owners are under the pretense that criminals are only looking for high-profile enterprises and corporations, because of this notion, smaller organizations let their guards down quicker. According...
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Tags: business, Cloud, Cybersecurity, solutions
Posted in: company
September 16th, 2019 by admin
DTC will consistently deliver the highest quality service to its customers, with respect and integrity. DTC will establish strong relationships with the intention of being a good business partner in promoting its customers' achievement of their own business...
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Tags: business, communications, customer service
Posted in: company