April 1st, 2024 by admin
Streamlining your business operations is certainly possible with help desk services. Implementing automated ticketing systems, providing comprehensive training, and analyzing performance metrics, makes it possible for you to optimize resource utilization,...
Posted in: Solutions
August 2nd, 2023 by admin
Organizations across various industries constantly seek ways to enhance their operational efficiency, deliver exceptional customer experiences, and drive growth in today's business landscape. One crucial area where companies can significantly improve...
Posted in: Solutions
July 17th, 2023 by admin
In today's interconnected world, where businesses heavily rely on technology for their operations, the security of digital assets has become a paramount concern. Cyber-attacks and data breaches are not only increasing in frequency but...
Posted in: security
June 16th, 2023 by admin
Streamlining disaster recovery is an essential component of any business's IT strategy. A business can be better prepared to respond to disruptive events such as natural disasters, cyber-attacks, or system failures by ensuring that the right processes...
Posted in: Solutions
May 23rd, 2023 by admin
Network security assessments are a critical part of any organization's cyber security efforts. Through a network security assessment, organizations can identify vulnerabilities and weaknesses in their network infrastructure that could be exploited...
May 12th, 2023 by admin
A help desk is an information technology (IT) service that provides technical assistance and support to users of certain software, hardware, or other IT services. Help desks can be contacted either by phone, email, or webchat for immediate response...
Posted in: Solutions
April 26th, 2023 by admin
Network management is a broad term that encompasses the processes, tools, and technologies used to monitor, maintain, control, and troubleshoot computer networks. It enables network administrators to have access to metrics about their networks, such...
Posted in: Solutions
March 10th, 2023 by admin
Structured cabling is a type of cabling system used to provide communications services, such as voice and data networks, across many different types of buildings and facilities. Structured cabling systems typically consist of patch panels, cables, connectors,...
Posted in: Solutions
February 10th, 2023 by admin
IT Management is the process of managing the resources and infrastructure needed to support the information technology needs of an organization. It involves planning, organizing, controlling, and optimizing IT resources to ensure they are used effectively...
Posted in: Solutions
January 25th, 2023 by admin
Contact centers are customer service organizations that provide support and assistance through multiple channels, such as telephone, web, email, or live chat. The purpose of contact centers is to enable customers to have their needs met quickly and...
Posted in: Solutions
December 21st, 2022 by admin
Backup as a Service (BaaS) offers numerous benefits to businesses looking for a reliable and secure way to store their data. Security: BaaS solutions provide robust protection of your critical data, with encryption protocols and other security measures...
Posted in: Solutions
December 9th, 2022 by admin
Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...
Posted in: Solutions
November 29th, 2022 by admin
The field of cybersecurity is growing at an exponential rate. The world is quickly moving towards a digital society, and this has created a lot of pressure on both the public and private sectors to address cybersecurity issues. This has led to the creation...
Posted in: Solutions
August 8th, 2022 by admin
Voice Communications are an essential aspect of any business, and while companies realize this, the real deal arises in choosing which type of voice communications you want. Three types of voice communications are on-premise, cloud-based and...
Posted in: Solutions
February 16th, 2022 by admin
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a...
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
Posted in: Solutions
March 22nd, 2021 by admin
As the vaccine rollouts continue, and daily life is slowly returning to normal; you have to decide how you will structure your workforce. Are you going to keep your employees remote, bring them back into the office full-time, or use a hybrid approach?...
Posted in: Solutions
January 25th, 2021 by admin
Communication is a crucial pillar that every business needs to succeed, and that is an undeniable truth. However, not every business has identical needs when it comes to a communications system. The differing needs grow even more vast when you take...
Posted in: Solutions
September 14th, 2020 by admin
To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...
Posted in: Solutions
August 18th, 2020 by admin
The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...
Posted in: Solutions
July 27th, 2020 by admin
The Coronavirus pandemic has forced the US to adapt to a new way of life, including most businesses working remotely. Companies needed to get home work stations set up so their employees could complete work-related tasks. The push to remote work...
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
Posted in: Solutions
May 4th, 2020 by admin
As COVID-19 spreads and forces businesses to close down all across America, the ones left open are finding themselves in a difficult position. They find themselves confronting one of two challenges. One is switching over to a remote workforce,...
Posted in: Solutions
April 20th, 2020 by admin
More and more businesses are switching over to a remote workforce as the COVID-19 pandemic spreads. Many of them find themselves having to deal with new issues that come with this new type of work. The biggest of these problems they are trying to deal...
Posted in: Solutions
March 4th, 2020 by admin
Cyberattacks have become an all too common occurrence nowadays. The damage that can be caused to your business after an attack can be catastrophic. The potential to lose all of your data, as well as the negative impact on your company's reputation,...
Posted in: Solutions
January 23rd, 2020 by admin
DTC prides itself on providing communications solutions to the Southern California region. Whether your company is a small business or a large corporation, we will find a solution that fits your business needs. We’d like to share a few projects...
Posted in: Solutions
November 21st, 2019 by admin
No business is safe from a cyber threat. Many small business owners are under the pretense that criminals are only looking for high-profile enterprises and corporations, because of this notion, smaller organizations let their guards down quicker. According...
Posted in: company
November 8th, 2019 by admin
DTC offers complete voice, network, and data solutions for healthcare and health-based organizations. Our job is to find the right technology to simplify your operations and boost business quality with cost-effective and productive tools and solutions....
Posted in: company
