December 9th, 2022 by admin
Contact center solutions are designed to help organizations meet the ever-increasing demands of customer service by providing an efficient, cost-effective way of handling queries and requests. These solutions allow businesses to offer customers better...
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Tags: business, communications, contact center, customer service, solutions, telecommunications
Posted in: Solutions
September 7th, 2022 by admin
Working remotely has become increasingly popular in recent years, and for good reason. It offers a number of advantages over traditional office work, including greater flexibility, increased productivity, and improved work-life balance....
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Tags: cloud solutions, collaboration, customer service, remote work, telecommunications
Posted in: Solutions
June 8th, 2022 by admin
Cloud services are certainly trending, with many companies adopting this approach. Call and data centers moving to the cloud isn’t as surprising as you might think, considering how this transition can bring many benefits.
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Tags: business, Cloud, communications, customer service, data
Posted in: Solutions
September 7th, 2021 by admin
With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...
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Tags: business, cloud solutions, Cloud, Collaboration, communications, contact center, customer service, NEC Univerge, solutions, telecommunications
Posted in: Solutions
May 26th, 2020 by admin
As COVID-19 continues to impact businesses across the US, DTC is providing essential services to help our clients stay operational. We have been helping them ensure communications are available while employees are working remotely. Our Unified Communications...
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Tags: business, Cloud, communications, COVID-19, customer service, remote work, solutions, telecommunications
Posted in: Solutions
September 16th, 2019 by admin
DTC will consistently deliver the highest quality service to its customers, with respect and integrity. DTC will establish strong relationships with the intention of being a good business partner in promoting its customers' achievement of their own business...
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Tags: business, communications, customer service
Posted in: company