January 25th, 2023 by admin
Contact centers are customer service organizations that provide support and assistance through multiple channels, such as telephone, web, email, or live chat. The purpose of contact centers is to enable customers to have their needs met quickly and...
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Tags: business, cloud solutions, Cloud, contact center, IT services, solutions, telecommunications, unified communications
Posted in: Solutions
January 5th, 2023 by admin
Network management is the process of overseeing and controlling different aspects of a computer network. This includes ensuring that devices are connected properly, implementing security measures to protect sensitive data, monitoring network usage and...
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Tags: Cybersecurity, data, IT services, management, network, protection
Posted in: Solutions