DTC Technology Articles

How Cybersecurity Assessments Benefit Your Business

December 1st, 2023 by admin

A digital lock representing the security that cyber protection and assements can bring to the table

In today's interconnected world, cybersecurity has become a paramount concern for businesses of all sizes and industries. The threat landscape continues to evolve, with cyberattacks growing in sophistication and frequency. To safeguard sensitive...

Read Full Story »

Posted in: security

Streamline Operations with Help Desk Services

November 2nd, 2023 by admin

A smiling help desk employee

In a world where businesses are fighting to be the best, efficiency and seamless operations are critical to success. By managing these two things, you can focus on making improvements rather than spending time dealing with routine work. Help...

Read Full Story »

Posted in: Solutions

How Does Network Management Benefit Your Business

October 3rd, 2023 by admin

A person using both a laptop and mobile phone

The effectiveness of your network management system directly influences your employees' efficiency. It has a major role in shaping your business's overall strength. In contrast, an inefficient network management system can result in security...

Read Full Story »

Posted in: Solutions

The Benefits of Backup-As-A-Service

September 18th, 2023 by admin

A person working on data storage hardware

In an increasingly digital world, data is the lifeblood of businesses. The loss of critical data can have catastrophic consequences, ranging from financial losses to damage to a company's reputation. To mitigate these risks, organizations are turning...

Read Full Story »

Posted in: Solutions

Why Cyber Security is Essential to Your Business

September 1st, 2023 by admin

a lock overlayed on a person to convey the concept of security

In the digital age, where technology drives nearly every facet of business operations, there's no way to overstate the significance of cybersecurity. Organizations increasingly rely on digital platforms for everything - data storage, communication...

Read Full Story »

Posted in: security

Improve Collaboration with Unified Communications

August 21st, 2023 by admin

Learn how Unified Communications help improve collaboration

Effective communication lies at the heart of successful collaborations within businesses and organizations. As companies strive to enhance productivity, streamline operations, and foster innovation, the need for seamless and efficient communication...

Read Full Story »

Posted in: Solutions

Improve Productivity with Contact Center Solutions

August 2nd, 2023 by admin

A contact center employee providing solutions to help improve productivity

Organizations across various industries constantly seek ways to enhance their operational efficiency, deliver exceptional customer experiences, and drive growth in today's business landscape. One crucial area where companies can significantly improve...

Read Full Story »

Posted in: Solutions

Why Your Company Needs Endpoint Security Solutions

July 17th, 2023 by admin

Learn why every company needs endpoint security solutions

In today's interconnected world, where businesses heavily rely on technology for their operations, the security of digital assets has become a paramount concern. Cyber-attacks and data breaches are not only increasing in frequency but...

Read Full Story »

Posted in: security

Streamline Operations with Managed IT Services

July 3rd, 2023 by admin

Learn how managed IT services can help streamline operations

In today's fast-paced and technologically driven business landscape, organizations across industries face the continuous challenge of optimizing their operations to stay competitive and meet evolving customer demands. A well-managed and...

Read Full Story »

Posted in: Solutions

How Backup-as-a-Service Streamlines Disaster Recovery

June 16th, 2023 by admin

A person's finger hovering over a blue keyboard button that says 'Cloud Backup'

Streamlining disaster recovery is an essential component of any business's IT strategy. A business can be better prepared to respond to disruptive events such as natural disasters, cyber-attacks, or system failures by ensuring that the right processes...

Read Full Story »

Posted in: Solutions

The Benefits of Hybrid Phone Solutions

June 1st, 2023 by admin

Learn all about why you should be using hybrid phone solutions

Hybrid phone solutions are gaining in popularity among businesses of all sizes. This type of communication system combines the best features of both traditional landline phones and internet-based VoIP technology, providing users with an...

Read Full Story »

Posted in: Solutions

The Importance of Network Security Assessments

May 23rd, 2023 by admin

Learn why network security assessments are vital for businesses

Network security assessments are a critical part of any organization's cyber security efforts. Through a network security assessment, organizations can identify vulnerabilities and weaknesses in their network infrastructure that could be exploited...

Read Full Story »

Posted in: Solutions, security

How Does a Help Desk Improves Customer Service?

May 12th, 2023 by admin

Help desk employees using headsets and computers to assist customers

A help desk is an information technology (IT) service that provides technical assistance and support to users of certain software, hardware, or other IT services. Help desks can be contacted either by phone, email, or webchat for immediate response...

Read Full Story »

Posted in: Solutions

How Does Network Management Keep Your Business Protected?

April 26th, 2023 by admin

A person using a laptop and working on a brown wooden desk

Network management is a broad term that encompasses the processes, tools, and technologies used to monitor, maintain, control, and troubleshoot computer networks. It enables network administrators to have access to metrics about their networks, such...

Read Full Story »

Posted in: Solutions

How a Contact Center Helps Improve Customer Service

April 5th, 2023 by admin

Contact Center employees working at their desks

A contact center is a centralized office that organizations use to manage all customer interactions. This includes phone calls, emails, web chats, and other communication channels. Contact centers are staffed with agents who help customers find solutions...

Read Full Story »

Posted in: Solutions

Why You Should Think About Unified Communications for Remote Work

March 20th, 2023 by admin

A woman working remotely on her laptop

Adding unified communications for remote work can help increase collaboration, improve communication efficiency, and provide better customer service. Unified Communications (UC) allows employees to communicate across multiple devices, platforms,...

Read Full Story »

Posted in: Solutions

The Benefits of Structured Cabling

March 10th, 2023 by admin

A structured cabling system in a ceiling

Structured cabling is a type of cabling system used to provide communications services, such as voice and data networks, across many different types of buildings and facilities. Structured cabling systems typically consist of patch panels, cables, connectors,...

Read Full Story »

Posted in: Solutions

Importance of Endpoint Security

February 23rd, 2023 by admin

 blue locking shield on a background of ones and zeros

Endpoint security is a type of cybersecurity that focuses on protecting the various points of entry into an organization's network. Endpoints refer to any devices that can connect to a network, including computers, laptops, tablets, smartphones,...

Read Full Story »

Posted in: Solutions, security

The Benefits of IT Management

February 10th, 2023 by admin

Business people walking in the background with a gear graphic overlaid

IT Management is the process of managing the resources and infrastructure needed to support the information technology needs of an organization. It involves planning, organizing, controlling, and optimizing IT resources to ensure they are used effectively...

Read Full Story »

Posted in: Solutions

How Does a Contact Center Benefit Your Business?

January 25th, 2023 by admin

A bearded contact center employees looking at the screen of a computer

Contact centers are customer service organizations that provide support and assistance through multiple channels, such as telephone, web, email, or live chat. The purpose of contact centers is to enable customers to have their needs met quickly and...

Read Full Story »

Posted in: Solutions

The Benefits of Network Management

January 5th, 2023 by admin

A black background with white lines, depicting a circuit board

Network management is the process of overseeing and controlling different aspects of a computer network. This includes ensuring that devices are connected properly, implementing security measures to protect sensitive data, monitoring network usage and...

Read Full Story »

Posted in: Solutions

Digital Telecommunications Corporation Established in 1982 in Southern California.