DTC logo

DTC Technology Articles

How Does a Contact Center Benefit Your Business?

January 25th, 2023 by admin

A bearded contact center employees looking at the screen of a computer

Contact centers are customer service organizations that provide support and assistance through multiple channels, such as telephone, web, email, or live chat. The purpose of contact centers is to enable customers to have their needs met quickly and...

Read Full Story »

Posted in: Solutions

The Benefits of Network Management

January 5th, 2023 by admin

A black background with white lines, depicting a circuit board

Network management is the process of overseeing and controlling different aspects of a computer network. This includes ensuring that devices are connected properly, implementing security measures to protect sensitive data, monitoring network usage and...

Read Full Story »

Posted in: Solutions