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NEC's UNIVERGE Blue Engage Provides Benefits for Your Business

September 7th, 2021 by admin

A woman using a laptop while talking on the phone, with her coworkers in the background

With the pandemic still impacting the way businesses operate, the need for a flexible call center is high. With employees working remotely or in a hybrid manner, having the ability to work from anywhere is critical. At DTC, we understand these needs,...

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Posted in: Solutions

How NEC's UNIVERGE SV9500 Communications Solution Can Help Your Business Adapt to the Changing Work Culture

August 16th, 2021 by admin

 A man in a suit  leaning over to use a laptop and tablets, while they are connected by a holographic display showing a sphere

Work culture is evolving, as remote working is becoming a permanent part of many businesses' and industries' workforces. This evolution is already leading to technology rapidly changing to match this new demand for accommodating this mobile work style....

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Posted in: Solutions

How the NEC UNIVERGE BLUE ENGAGE Can Improve Your Call Center

June 17th, 2021 by admin

A smiling women sitting in an office chair wearing a headset, with her office out of focus in the background

Last year taught businesses everywhere many lessons. One of the things many of them learned was to expect the unexpected by being adaptable. Take call centers as an example, as due to the pandemic, they had a drastic change to their work culture. They...

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Posted in: Solutions

UNIVERGE BLUE, a Cloud Phone System That Lets Your Business Adapt

September 14th, 2020 by admin

A display of a global with dots connected by lines in the foreground over a smartphone held in one hand

To say times are uncertain for businesses everywhere would be an understatement, as many of them struggle to predict what may come next. That's why companies need to be adaptable to whatever else this year has in store for them. They need technology...

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Posted in: Solutions

DTC Provides Solutions for Businesses through COVID-19 Pandemic

August 18th, 2020 by admin

A man working from home in front of his computer while talking on the phone

The COVID-19 pandemic is a trying time for the US, with most businesses moving to a remote workforce. At the same time, other companies need to operate with reduced capacity due to social distancing restrictions. Companies are beginning to find...

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Posted in: Solutions

DTC Provides Cloud Communications to Empower Remote Workforce

July 5th, 2020 by admin

A man working from home using a headset and writing in a notepad

With remote work likely to be the norm for a while, businesses need a way to ensure high-quality communication and collaboration can take place. At DTC, we have a communication solution that is hosted in the cloud and will lower your company's operational...

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Posted in: Solutions