- Scalable from the smallest call-centric teams to large omni-channel environments.
- Move your Contact Center to the cloud; and experience a highly reliable, secure, and full featured solution that can be up and running in days, not months.
- Engage Customers Across Multiple Channels. Not all customers pick up the phone; Email, chat, and SMS channel add-ons let you take the conversation further. Add only the channels you need.
- Power Efficient Interactions. Features like skills-based and rules-based routing help customers get the right answer, from the right person, at the right time. Your customers – and your KPIs - will thank you.
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