DTC's Support and Services
At DTC, customer service is not just a buzzword; it's a core value that permeates every aspect of our operations. We are 100% committed to providing premier customer service, recognizing that integrity, fairness, and the pursuit of win-win solutions are fundamental to building lasting relationships with our clients.
Our pledge to customer service is a solemn promise that we take very seriously. We firmly believe that the true measure of our success lies in the satisfaction of our customers. To uphold this belief, we actively seek feedback from our clients on an annual basis and after every completed job. Through these surveys, we have consistently maintained an impressive overall customer satisfaction rate of 98%, a testament to our unwavering dedication to exceeding expectations.
DTC understands that building trust and delivering exceptional service requires more than just words; it demands a deep commitment to listening to our customers, understanding their unique needs, and tailoring our solutions to meet their specific requirements. By fostering an environment of integrity and fairness, we strive to create a collaborative partnership with our clients, working together to achieve mutually beneficial outcomes that drive success for all parties involved.
Car Buying
Navigating the intricate landscape of purchasing vehicles can be a daunting task for customers, particularly when it comes to avoiding the time-consuming and costly process of going out to bid. DTC recognizes this challenge and stands ready to guide customers through the various purchasing options available, providing tailored solutions that alleviate the burden and streamline the procurement process.
Cybersecurity Awareness Training
In the ever-evolving landscape of cybersecurity, it is crucial to recognize that the human factor plays a pivotal role in safeguarding against potential threats. Even the most advanced technological solutions can be rendered ineffective if users fail to understand and adhere to best practices for online safety. DTC Secure understands this reality and offers a comprehensive suite of easy-to-use educational platforms designed to empower organizations with the knowledge and skills necessary to mitigate risks and prevent breaches.
One Stop Shop
DTC has a rich history spanning over four decades, tracing its roots back to 1982 when it was established in Southern California. From its inception, DTC quickly distinguished itself as a leader in systems integration, forging strategic partnerships with vendors that offered cutting-edge solutions. This approach enabled DTC to provide its clients with intelligent solutions that seamlessly integrated voice and data systems, optimizing business practices, driving workforce engagement, and creating a competitive advantage.
Digital Telecommunications Corporation Established in 1982 in Southern California.