The Diamond logo is a mark of achievement for NEC authorized dealers, also known as Associates, in NEC Corporation of America's Accelerator Program. The program takes into account the Associate's relationship with NEC, its technical expertise and overall competitiveness in the marketplace.
Customers can rest assured that Associates bearing a Diamond logo have gone above and beyond minimum NEC standards for customer satisfaction, training and sales performance.
April 19, 2010
"DTC's longstanding relationship with NEC allows us to provide our customers with the cutting edge technology and knowledge they deserve," said Robert S. Bliss, president, DTC. "We are proud to announce our Triple-Diamond status in NEC's Accelerator Program and our achievement is testimony to our talented employees who were able to grow our business and commitment to our customers even during a difficult economic situation."
"DTC has remained a loyal NEC-exclusive Associate for more than 20 years for two main reasons – we believe in the technology, and NEC works hard to help our business succeed," said Gordon Maccani, CEO and founder of DTC. "There is no doubt that being in the Accelerator Program these last few years helped us set the necessary benchmarks to rise above the competition. This Triple-Diamond status became a reality because of the employees of DTC who shared a passion for excellent customer service."
The Accelerator Program is NEC's performance program for Associates based on several key metrics, including sales volume, technical certifications and percentage of NEC solutions being sold in their business. By participating in the program, associates have access to innovative communications solutions as well as exclusive benefits and discounts. Recognizing NEC dealers that achieve Triple-Diamond status lets customers know the associate is committed to maintaining exemplary product knowledge when designing, deploying and maintaining customer networks.
"DTC's outstanding performance is a prime example of how selling NEC's communications products can truly benefit Associates, even during difficult economic conditions," said Larry Levenberg, vice president and general manager, National Channel sales for NEC. "We've seen an influx of NEC-exclusive associates over the past year. Many of these new associates are taking advantage of training opportunities and we know this is a sign that our associates truly see the value and have confidence in NEC's vision and direction."